Get in Touch With Us
Got a question about one of our reviews, spotted something that needs a second look, or want to flag a concern about a crypto casino we cover? Here is how to reach the Best Crypto Casinos team, and what you can expect once you do.
How to Get in Touch
Email is the best way to reach us. Send your message to [email protected] and a real member of our editorial team will read it — we do not rely on automated replies to close out enquiries. We aim to respond within two working days, though this can stretch a little during busier periods.
Telling us the nature of your message upfront — a review question, a correction, a partnership enquiry, and so on — helps us route it to the right person and get back to you faster.
What We Can Help With
- Questions about our rankings — If you want to know why a site like BetPanda, CoinPoker, or any other operator on our list sits where it does, or how a specific bonus works, ask us and we will explain our reasoning.
- Corrections — Crypto casino terms, licensing details, and bonus offers change often. If you spot something on the site that looks out of date — a wagering requirement, a supported coin, a licence status — please tell us. Accuracy matters more to us than speed.
- Coverage suggestions — If there is a coin, a payment method, or a topic around crypto casinos in the US you think we should cover in more depth, we are open to hearing it.
- Partnership and editorial enquiries — If you represent a crypto casino operator or a related business and would like to discuss coverage, introduce yourself and explain what you have in mind. Any commercial relationship never decides where an operator ranks on our pages.
- Player disputes and general experiences — We are not able to intervene directly in a dispute between you and an operator, but we do want to hear about your experience, since it informs how we assess sites going forward.
What We Cannot Help With
We are an independent review and comparison site, not a casino, a payment processor, or a regulator. That means we cannot:
- Process deposits, withdrawals, or refunds on behalf of any operator
- Verify or reset your account with a casino listed on this site
- Provide legal or tax advice on gambling winnings or crypto gains — for either, please consult a qualified professional
- Guarantee the outcome of any dispute you raise with an operator directly
For account-specific issues, contact the operator's own support team directly. If you are comparing sites and want to see how their bonus terms and payout speeds stack up before you commit, our reviews of options like non-GamStop casinos in the UK and our other comparison pages are a good starting point.
If You Are Concerned About Your Gambling
If gambling has stopped feeling like entertainment — if you are chasing losses, hiding activity, or spending more than you can afford — please reach out to the National Problem Gambling Helpline at 1-800-GAMBLER. This service is free, confidential, and separate from anything we run. Note also that offshore crypto casinos, which is what most sites reviewed on this site are, generally do not offer the same self-exclusion tools or player protections that state-regulated US operators provide, so building your own limits in advance matters.
A Note on Editorial Independence
Best Crypto Casinos may earn commission when readers sign up with an operator through links on this site. That relationship never determines how a casino is scored or where it appears in our rankings. If you ever have a question about how a specific review was put together, ask us directly — we are happy to explain our process.
All content on this site is intended for readers of legal gambling age in their jurisdiction, 18 or 21 depending on the operator and applicable state rules. Nothing here constitutes legal, financial, or tax advice; for anything specific to your situation, speak to a qualified professional.
Thanks for taking the time to reach out. We read every message and appreciate readers who help us keep this site accurate and useful.